Policies | Fiji Island Resort | Blue Lagoon Beach Resort
NZ+6435885045|AUST+61731886108| USA(888)9774891| UK+441172051731

Payment Policy
Please note Fiji Travel Network is the central reservations office for Blue Lagoon Beach Resort and all payments will be processed by this office. Every Booking must be accompanied with meal plans that match the number of nights booked. A 10 % booking deposit is transacted via secure payment links online or the full amount if arriving within 40 days. Full payment must be made 40 days prior to arrival to prevent cancellation.

A 2.5% credit card surcharge applies to all transactions paid by credit card.

*Mainland hotel *In the event that Oasis Palms Hotel is unable to confirm your reservation, we will attempt to find you a room at a comparable hotel and rate. In the event that this cannot be arranged, your funds for this component will be re-imbursed.

Delivery Policy
An electronic receipt will be issued to you after each deposit and/or final payment. This Receipt is proof of purchase.

Cancellation Policy*

Premature Departure or No Shows – No Refund.

All cancellations must be received in writing. 

COVID related cancellation inside 14 Days of arrival we allow a rebook for a future stay.

Between 0- 14 Days – 100% Cancellation Fee. 

15 - 30 Days 25% Cancellation Fee.

31 - 39 Days 10% Cancellation Fee.

40 Days + full refund.

For bookings of 4 or more Villas in one booking

Between 40 - 20 Days – 25% Cancellation Fee. 

Between 20 - 14 Days - 50% Cancellation Fee.

Between 14 - 0 Days - 100% Cancellation Fee.

40 days or more - No Cancellation Fee.

*All cancellations must be received in writing

Fiji Travel Network is not responsible for any variation in exchange rates that may occur through the period of your reservation and arrival.

Travel around the islands of Fiji can be affected by weather, boat issues or other unforeseeable events. We strongly encourage all of our guests to purchase travel insurance to cover against these issues. In the event of circumstances beyond our control we will not offer refunds for accommodation, meals or transfers.

In the event that unforeseen circumstances prevent you from utilizing the pre arranged transfers - this is outside of FTN's control and you will be advised by the island teams alternative options to suit you.

Fiji Travel Network reserves the right to cancel any booking which does not comply with our Terms and Conditions. We reserve the right to limit group bookings to no more than 4 villas due to the nature of the resort.

Child Policy
Children rates apply for children aged between 5 years and 12 years only. Children aged 5 years and under stay and eat for free. The children's meal plan is NZ$60 per child for 5 - 12 yrs, 13+ years is NZ$80 per person per day.